Shipping policy
At Lipseek, we carefully prepare and ship every order to make sure your products arrive safely.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Please note that processing times may be slightly longer during high-volume periods, holidays, or promotional events.
Delivery Time
Estimated delivery time is 5–10 business days from the date your order is shipped.
Delivery times may vary depending on your location, courier delays, customs procedures, or other circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with your tracking information, if available.
Please allow up to 48 hours for tracking updates to appear after your order has been dispatched.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your delivery location and selected shipping method.
Any available free shipping promotions will be clearly shown at checkout.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
Lipseek is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If your order is returned to us because of an incorrect address, additional shipping fees may apply to resend the package.
Lost or Delayed Packages
If your package is delayed, please check your tracking information first.
If your order has not arrived after the estimated delivery period, contact us at:
hello@lipseek.com
We will do our best to assist you, but Lipseek is not responsible for delays caused by the shipping carrier, customs, weather conditions, or other external factors.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at:
hello@lipseek.com
Include your order number and clear photos of the damaged product, packaging, and shipping box.
International Shipping
If we offer international shipping, customers are responsible for any customs duties, taxes, or import fees required by their country.
These charges are not included in the product price or shipping cost and must be paid by the customer where applicable.
Contact Us
For any shipping questions, please contact us at:
Email: hello@lipseek.com